Privacy Policy
Last Updated: 29-10-2025
At Vital Herbs Care (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website vitalherbscare.com (the “Site”) or make a purchase from us.
By using our Site, you agree to the practices described in this Policy.
1. Information We Collect
We collect information to provide you with the best shopping experience possible. This may include:
a. Personal Information
When you make a purchase or create an account, we collect:
Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through third-party gateways)
b. Non-Personal Information
When you visit our Site, we may automatically collect:
Browser type and version
IP address
Device information
Pages visited and time spent on our Site
Referring website
This information helps us improve our Site’s performance and user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and updates
Respond to your inquiries or customer support requests
Improve our products, services, and website
Send promotional emails (only if you have subscribed)
Comply with legal obligations
You can opt out of marketing emails at any time by clicking “Unsubscribe” at the bottom of our emails.
3. Payment Information
We do not store or have access to your credit/debit card details.
All payments are processed securely through trusted third-party payment processors like [PayPal / Stripe / Shopify Payments] that comply with PCI-DSS standards.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and improve our services.
You can disable cookies in your browser settings, but some parts of the Site may not function properly without them.
5. Sharing Your Information
We only share your information with trusted third parties when necessary, including:
Payment processors – to process payments securely
Shipping providers – to deliver your orders
Analytics and marketing tools – to improve our website and customer reach
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your personal data, including SSL encryption and secure storage.
However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your data
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain data processing activities
To exercise these rights, contact us at support@vitalherbscare.com
8. Data Retention
We keep your personal information only as long as necessary to:
Complete your transactions
Comply with legal and tax obligations
Resolve disputes and enforce agreements
Once no longer needed, your data will be securely deleted or anonymized.
9. Children’s Privacy
Our Site is not intended for children under 18 years old.
We do not knowingly collect personal information from minors.
If we learn that we have collected data from a child without parental consent, we will delete it immediately.
10. Links to Other Websites
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to read their privacy policies before sharing any information.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
The updated version will be posted here with a new “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📧 support@vitalherbscare.com
